Call eBay customer care by dialling their telephone contact number 0345 355 3229 for support with a faulty item, to withdraw a bid in an online auction and to make a complaint about a missing payment.
eBay is the world’s largest online auction platform which has now expanded with more conventional shopping services through their “Buy it Now” offers. You can call their UK customer service phone number 0345 355 3229 to withdraw a bid for an item if your children mistakenly placed it or you made an offer by accident. Similarly if you have already received the product which you bought on their website you can phone this helpline to ask for a refund if it is faulty or the item does not match the description. You should also phone the eBay customer care team to update your account if you have moved home so that items you have won when bidding can be sent to the correct postal address. Moreover if you require technical support when signing in to your account in the event that you have forgotten your username or password you should dial this number for reminders. Furthermore if you are having issues when processing a payment through their system or though their partner PayPal you should call this helpline to confirm whether the seller has received your money.
eBay head office – 0208 605 3000
Contact the eBay UK head office directly by calling their London phone number 0208 605 3000 to make a complaint about an item which you have not received despite paying the seller. They will then review your case and contact the seller on your behalf so that you can get your money back, moreover if you paid for the item using PayPal you may be eligible for compensation from them. By contrast if you are a seller on the site and the buyer who won your item on an online auction has not paid you then you can phone this number so that you can re-list the item without affecting your seller rating. You can also send letters of complaint to their UK postal address however please do not include any payment information which could be accessed by criminals:
Ebay (UK) Ltd,
1 Heron Square,