Phone Hello Fresh on the contact number of their UK customer services 020 7138 9055 for enquiries relating to the recipes included in an ingredient box, to make a change to your subscription plan or to report a missing food item from your delivery.
Hello Fresh Customer Services – 020 7138 9055
You can contact Hello Fresh on their customer service phone number 020 7138 9055 regarding any problems with your recipe box order. For instance, you should get in touch to ask what happens to your subscription box if you are not home, and whether it is advised you take out a flexible meal subscription. By the same token, you can contact Hello Fresh to ask how to swap a meal in your subscription plan so that they can amend the ingredients included in your recipe box. However, all order changes must be made by the Wednesday before your delivery is due. Moreover, customers can use this number to request tracking updates and delivery estimates on outgoing orders. If you would like to set up a new subscription plan then it is advised you first ask about any available coupons or deals before selecting the recipes for your box.
You should also phone the Hello Fresh customer service team 020 7138 9055 to change your delivery address if you have recently moved home. Alternatively, the above number is also useful for customer complaints if your order has arrived images or if you have a missing ingredient. Noticeably, the customer service team can help customers claim a refund or process a redelivery. Finally, you should get in touch to cancel your subscription to the ingredient box service before any further payments are charged to your account.
When to Call the Customer Service Team
The Hello Fresh customer service department uses a local rate contact number, charging its callers no more than the standard per-minute rate of any other geographic call made from a UK landline or mobile phone. However, you will be able to contact Hello Fresh for free if you have inclusive minutes with your mobile tariff or if your landline deal has free calls to local numbers. The customer service team can be contacted during the opening hours of 9am-10pm Sunday to Thursday and 9am-6pm Fridays and Saturdays.
Hello Fresh Postal Address
If for any reason you are unable to contact Hello Fresh over the phone, you will be able to write to the address if their UK head office with enquiries about your subscription, payments or product quality: HelloFresh UK, The Fresh Farm, 60 Worship St, London, EC2A 2EZ, United Kingdom.