You can contact Netflix on their freephone customer service number 0800 096 8879 if you would like to make any changes to your monthly subscription or register a new account to the online streaming service.
Freephone Customer Services – 0800 096 8879
Phone Netflix on their UK-wide customer services contact number 0800 096 8879 for free support regarding your monthly subscription to the online streaming service. Customers can also use this number to upgrade their membership to a premium service at a cost of £7.49 per month so that they can view online content in HD and on multiple screens across several devices. Alternatively, you may prefer to use this number to cancel your subscription before a further direct debit payment is taken from your bank account. If you are leaving the service due to your dissatisfaction with Netflix’s monthly rates or due to any issue you have with you subscription then you may wish to register a complaint with a customer service advisor.
The Netflix representative can also offer technical support if a video is not playing as it should on either the browser or on their mobile app. Callers should therefore take note of the error code given before the customer service representative can provide the appropriate troubleshooting support. For instance, if you cannot get the audio to play on a selected video then the Netflix advisor should be able to provide over-the-phone technical support until the issue is resolved. You can also receive technical support on minor account issues such as if you have forgotten the password needed to sign in or are unable to log into the Netflix app on your mobile phone.
You may also wish to use this number to enquire about the release dates of your favourite Netflix original series or ask how to find a particular film using the browse function. Callers can also get in touch to ask how to reset their recommendations if they don’t believe their suggested content suits the films and TV shows that they would like to watch.
Cost of Calling Netflix
Netflix UK operates a freephone 0800 number meaning that callers can contact a customer service advisor completely free of charge whether they are using a landline or mobile telephone. Moreover, Netflix customers will be glad to know that their UK call centre is available 24 hours a day, 7 days a week.
Online Chat Support Service
Customers also have the option of making an enquiry online and can bypass telephone wait times when speaking to a customer service advisor on the Netflix Live Chat Service.